Privacy
1. Who We Are
VELTRA™ Laser is the brand of Changtai Zhijie Automation Equipment Co., Ltd. (长泰县智捷自动化设备有限公司), a registered company based in Zhangzhou, Fujian Province, China. This privacy policy applies to this website (veltralaser.com) and all related communications.
2. What Information We Collect
We collect information you voluntarily provide when you:
- Submit contact or inquiry forms (name, email, phone, company, message)
- Subscribe to newsletters (email address)
- Request product quotes (detailed project specifications)
- Send us direct messages via WhatsApp, WeChat, or email
We also automatically collect limited technical information:
- Browser type, operating system, and device type
- Pages visited, time spent, and referring website
- IP address (anonymized for analytics)
- Cookie preferences
3. How We Use Your Information
We use collected information to:
- Respond to product inquiries and technical questions
- Prepare and send price quotations
- Process orders and arrange international shipping
- Send requested technical documentation and product catalogs
- Improve website content and user experience
- Prevent spam and fraudulent submissions
We do not sell your personal information to any third party.
4. Third-Party Services
We use the following service providers, each with their own privacy policies:
| Service | Purpose | Data Shared |
|---|---|---|
| Google Analytics | Website traffic analysis (anonymized) | Anonymized browsing data |
| Google Search Console | Search performance monitoring | None |
| Form submission services | Contact form delivery | Submitted form data |
| Email providers | Quote responses and support | Your email address |
5. International Data Transfer
VELTRA™ Laser operates globally. Your information may be processed in China (our headquarters) or in the country of your regional contact person. By submitting your information, you consent to this transfer.
6. Cookie Policy
This website uses essential cookies for functionality and optional analytics cookies. You may disable non-essential cookies via your browser settings at any time.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain processing activities
- Export your data in a machine-readable format
To exercise any of these rights, email us at info@veltralaser.com.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described above, or as required by applicable law.
9. Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration. However, no internet transmission method is 100% secure.
10. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with a revised “last updated” date.
11. Contact Us
For any privacy-related questions, contact us at:
- Email: info@veltralaser.com
- Company: Changtai Zhijie Automation Equipment Co., Ltd.
- Address: Zhangzhou, Fujian Province, China